This is the age of information its is said. Indeed, with all the wonderful communication devices like smart phones, tablets, notebooks and laptops in the public domain, getting the information you want should be a matter of a few minutes! And yet the ordinary public including students, housewives, government employees and even patients in hospitals seem to be at a loss for information (or the lack of it!). Every big organization or government department have contact information such as phone numbers and site urls. However most of them are not updated and calls are either not answered or met with